Warranty

Our Pilates reformers are covered under a limited warranty against manufacturing defects in materials and workmanship under normal use.

  • Frame & Structural Components: 5–10 years (depending on model)
  • Mechanical Parts: 1–2 years
  • Upholstery, padding, and straps: 6–12 months
  • Accessories: 6–12 months

What Is Covered

  • Manufacturing defects in materials or workmanship
  • Failure of components under normal and intended use
  • Replacement or repair of defective parts at no additional cost (within warranty period)

What Is Not Covered

  • Normal wear and tear
  • Damage caused by misuse, improper installation, or neglect
  • Commercial use (unless specifically stated)
  • Unauthorized repairs or modifications
  • Damage caused by accidents, improper storage, or environmental conditions
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