Warranty

At The Reformer Store, we stand behind the quality of every product we supply.

All Pilates equipment is covered by the manufacturer's warranty, with coverage varying by brand and product. Specific warranty details are provided at the time of purchase and are subject to the manufacturer's terms and conditions.

Our warranty generally covers manufacturing defects in materials and workmanship under normal use. It does not cover damage caused by misuse, improper installation, unauthorized modifications, accidents, or normal wear and tear.

To ensure your warranty remains valid, we recommend following the manufacturer's care and maintenance guidelines and using genuine replacement parts where applicable.

If you experience any issues with your equipment, our support team is here to assist with warranty claims, technical guidance, and after-sales service. Simply contact us with your order details, and we will guide you through the process promptly.