Warranty
Our Pilates reformers are covered under a limited warranty against manufacturing defects in materials and workmanship under normal use.
- Frame & Structural Components: 5–10 years (depending on model)
- Mechanical Parts: 1–2 years
- Upholstery, padding, and straps: 6–12 months
- Accessories: 6–12 months
What Is Covered
- Manufacturing defects in materials or workmanship
- Failure of components under normal and intended use
- Replacement or repair of defective parts at no additional cost (within warranty period)
What Is Not Covered
- Normal wear and tear
- Damage caused by misuse, improper installation, or neglect
- Commercial use (unless specifically stated)
- Unauthorized repairs or modifications
- Damage caused by accidents, improper storage, or environmental conditions